Description

Joining the DIMAB group means being part of a company of over 200 automotive enthusiasts, spread across 7 dynamic dealerships in the cantons of Vaud, Fribourg, and we are looking for talents who share DIMAB's values: a passion for automobiles, attentive customer service, and a commitment to quality. To integrate into our DIMAB body shop team in Bulle, we are looking for a full-time After-Sales Advisor for the body shop starting immediately.Your main tasks include:- Ensuring premium customer service- Welcoming, advising, and assisting our clients in the event of bodywork damages, from appointment scheduling to vehicle return (overall damage management)- Coordinating appointments and exchanges with clients, leasing companies, and insurance providers- Implementing appropriate measures and monitoring deadlines- Preparing damage reports and estimates (X system for tracking work)- Ensuring client mobility, handing over and returning rental cars, managing service orders, and processing payments- Communicating and implementing necessary actions- Returning the vehicle and explaining the invoiceYour profile:- Vocational diploma in the field of bodywork/painting- Essential experience in a similar role with a neat appearance and professional behavior towards clients and colleagues- Service-oriented mindset and comfort in client relations- Autonomy, flexibility, and stress management skills- Sense of responsibility- Proficiency in common toolsWe offer:- An interesting and varied job within a growing group- A well-recognized and well-positioned brand- A dynamic and stimulating environment- Numerous opportunities for development and improvement- Exclusive offers and promotions for team members who are eager to welcome you!Do you identify with our brand and wish to convey our image and values on a daily basis? Join us! We look forward to receiving your complete application (cover letter, CV, diplomas, work certificates, etc.). jidacf08abaen jit0206aen jpiy26aen