Beschreibung

Team Leader Complex Claims (f/m/d) 80 - 100%Zurich is a strong brand – more than 1.4 million customers in Switzerland trust our products and services. We owe our success primarily to our employees who, spread across 210 countries and territories, help our customers understand and protect themselves against risks. To be as efficient as possible, we offer our employees a flexible work model and numerous opportunities for continuing education. As a Zurich employee, you benefit from numerous advantages and a very positive corporate culture based on diversity and team spirit. The idea of ensuring that our customers benefit from a competent and reliable contact person at every stage of the claims process inspires and motivates you? Then you could be the person we are looking for. If you are driven by the desire to help, possess strong leadership qualities, and are actively committed to ensuring your team gives its best, this opportunity could be an important step in your career. Within the Property / Liability Claims department, we manage all claims related to property and liability insurance for our private and professional customers. In the event of bad weather or major events, the Major Claims Task Force coordinates and implements the necessary measures to support our customers. In this context, you will join an experienced and well-oiled team, within which you will take on, independently, the management of a team dedicated to complex claims in the Lausanne region. Discover here why Zurich Switzerland is among the Top 3 of the Best Employer award in Switzerland. Become a member too and apply as Team Leader Complex Claims.What you do- You are responsible for technical management and lead a team of up to 9 people in charge of the complete processing of claims in the areas of property, liability, and legal protection insurance.- You ensure effective claims management in accordance with guidelines and actively contribute to the continuous improvement of processes.- You ensure day-to-day management and guarantee the smooth running of activities.- You encourage the professional and personal development of each member of your team.- You actively support your team in the implementation of new processes.What you bring- Federal Diploma in Insurance or a degree from a university of applied sciences.- 1-3 years of team management experience desired.- Several years of experience in claims settlement and solid technical knowledge in the fields of property and liability insurance.- Sharp, strong customer, service, and solution orientation.- Excellent command of French and good knowledge of German.Additional information- This position is available part-time or full-time: 80 - 100%.- Location: Lausanne, Crissier.- Hybrid work: up to 40%.- We look forward to receiving your online application.- You will be able to convince us of your skills during an interview.Who we areZurich is a strong brand – more than 1.4 million customers in Switzerland trust our products and services. We owe our success primarily to our employees who, spread across 210 countries and territories, help our customers understand and protect themselves against risks. To be as efficient as possible, we offer our employees a flexible work model and numerous opportunities for continuing education. As a Zurich employee, you benefit from numerous advantages and a very positive corporate culture based on diversity and team spirit. At Zurich, we foster a culture based on diversity and inclusion. Our goals and values are designed to protect, inspire confidence, and help our employees reach their potential. We value and defend what is right and promote equity for all, regardless of gender, disability, sexual identity, race, ethnicity, beliefs, etc. Our processes respect this commitment on a daily basis, both in the search for talent and in recruitment. Be part of this culture by joining Zurich.Why has Zurich been successful for over 150 years? Discover our history.To recruitment agenciesZurich does not accept any applications submitted on their own initiative by recruitment agencies for this position. We ask recruitment agencies not to transmit any documents of any kind to our employees or through our online career portal. We decline any responsibility regarding unsolicited applications as well as any fees that might arise from them. We thank you for your understanding. jidfc9caacaen jit0833aen jpiy26aen