Beschreibung

We are looking for talented employees who share our interests and values.Do you focus on the essentials and keep your promises?Would you like to simplify complex things and do you distinguish yourself through your words?And above all: Are you able to quickly recognize customer needs and offer them exceptional service on a daily basis?Our dynamic and modern service center in Biel combines various interconnected specialist areas. Become part of our team:Call Center: Retention Specialist 100 %In our dynamic, results-oriented team, you play a key role in customer retention.Specifically, you will:Your tasks- Receiving calls from customers who wish to cancel their contract and identifying their needs- Conducting outbound calls to offer solutions and promote contract renewal- Providing personal advice on our products and services to maximize customer satisfactionYour profile- Completion of basic vocational training- Strong customer orientation and enjoyment of working in a commercial function, ideally in a service environment- Excellent oral and written skills in German and French; Italian and English are a plus- Great interest in digital tools and personal qualities make the difference: reliability, strength, punctualityWe offer- Remuneration with commissions according to your performance- Bonus from the 3rd national language- Up to 20 % home office depending on the area of responsibility- 5 weeks of vacation- A modern and inspiring working environment- Strong social benefits as well as a flexible and advantageous pension plan- Free mobile subscription valid throughout Europe- Exclusive offers and discounts on our products and servicesWork location: BielHave you always dreamed of working in a diverse environment? Then we definitely want to get to know you!A criminal record extract without entries as well as a debt collection register extract from the debt collection office will be required upon employment.Apply directly online! jid65191ecaen jit0832aen jpiy26aen