Beschreibung

The opportunity : Business ManagerBeing part of HSBC in Switzerland, you will help evolve and grow our business. The job holder will be responsible for managing, analyzing and prioritizing of all requests coming to the Banking Rebalancing Approval mailbox. The role performs assessment of requests, timely feedback to Front Office, and to Senior Management where required, including any potential complaints or incidents.Are you interested ? Do you have strong analytical and communication skills? Do you enjoy to be part of a cohesive team ?If you answered yes to any of these questions, we want to hear from you.What you will do:- Manage, analyze, and prioritize all requests received via the Banking Rebalancing Approval mailbox. Each request is reviewed through a risk assessment and, where required, escalated and submitted to Senior Management.- Reviewing and analyzing all requests received in the rebalancing mailbox to ensure the provided documentation is complete, and sufficient to support risk assessment and escalate cases to Senior Management when required.- Tracking requests end-to-end to ensure timely feedback is provided to Front Office.In this role you will:- Support Front Office on their request to Banking rebalancing approvals.- Support Management to ensure forms /requests received are accurate and sufficient level of detail is provided to allow them to decide.- Escalate to Head of Client Lifecyle Management and/or Business Management any potential complaints, incidents.- Monitor any potential actions required by working closely with first and second line of defense on these requests.- Maintain HSBC internal control standards.- Regular contact with all Front Office teams and Managers across the business.- Act as the point of contact for various queries to Front Office and acting on those queries.- Build and maintain positive and productive working relationships with key stakeholders across the business.- Promote HSBC values and build strong teamwork across the business.- Ensure any input is dealt with in a timely manner and in correct and consistent compliance with all Group Standards, manuals and policies.- Ensure smooth communication between various departments.You should apply if you have:- English fluency, written and spoken.- German knowledge would be a plus, written and oral.- Strong networking skills.- A structured, organized and pro-active personality with ability to work under pressure in a fast-paced environment.- Independent, pro-active and flexible way of working.- Discretion as you will have access to sensitive business knowledge.- Good knowledge of risk management and proficiency in MS Office.- Experience in Business Management or Front Office role.- University degree is preferred.- Due to restrictions in Switzerland we will only be able to consider applications from EU citizens or from candidates with a valid Swiss work permit.- If you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.What you will get in return:- We offer a comprehensive and competitive package of benefits usually covering healthcare, life assurance, pension, and family friendly leaves, as well as many other benefits to support your wellbeing.- We have multiple variable pay plans, to reflect the diverse nature of the businesses, roles and markets in which we operate. Variable pay is designed to reward colleagues for their individual performance and contribution, as well as the performance of their relevant Business / Infrastructure, and the overall Group.- HSBC has been certified Top Employer in Europe. This recognition from Top Employers Institute rewards our HR practices and recognises HSBC as an HR Leader in France, Germany, Italy, Luxembourg, Netherlands, Poland, Spain and Switzerland.- HSBC is a company of the Advance Charter. This Charter is a commitment towards gender equality in business and hence a workplace environment that supports a fair and balanced approach to hiring, promoting and retaining female talent.- Being open to different points of view is important for our business and the communities we serve. We are committed to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring our processes are inclusive and accessible for everyone.- If you have a need that requires adjustments or changes during the recruitment process, please let us know.- Personal data held by the Bank relating to employment will be used in accordance with our Privacy Notice which is available on our website.- For further information on building your career at HSBC please visit: our website. jid12b5a3baen jit0625aen jpiy26aen