Description

For over 60 years, the Ofac Group has been synonymous with evolution and professionalism. A majority of pharmacies in Switzerland use one or more products from the group daily. The Ofac Group is an essential player in the healthcare world due to the quality of its products and its responsiveness in offering innovative solutions to address the major challenges of this ever-evolving world. In order to enable pharmacies to tackle these challenges under the best conditions, the Ofac Group recently launched Abilis, a secure digital platform aimed at all healthcare professionals as well as the general public. To strengthen our Contact Center service, we are looking for a Bilingual Contact Center Agent (German/French) (100%).Do you wish to leverage your linguistic knowledge and skills? We offer you the opportunity to join a motivated, stable, and close-knit team within a company known for its professionalism in the healthcare sector, where you can actively contribute with your skills.Main tasks:- Answer phone calls regarding all our products and services.- Ensure professional, efficient, and quality service to our clients.- Perform various tasks.Profile:- Perfectly bilingual in German/French. Mastery of Swiss German would be an asset.- Experience in a Contact Center or Helpdesk is desired.- Experience in the pharmaceutical field would be an advantage.- Strong analytical and synthesis skills.- Good stress management and prioritization.- Ability to listen and discern clients' needs.- Team spirit.Job Reference: Location: GenevaWorking Rate: 100%Start Date: Immediately or to be agreed upon.Do you want to join a motivated team and integrate into a group with recognized expertise? Interested in the diversity of this position and looking for a new challenge with contractual conditions? Do not hesitate to send your complete application file (cover letter, CV, diplomas, work certificates) via email. We look forward to meeting you and presenting more details about the position. Only responses that match the desired profile and include a complete application will be considered. Recruitment agencies abstain. jid87a8230aen jit0206aen jpiy26aen