Beschreibung
RED Global - Application Support Engineer- 12 Months + Ext - Start End of September On behalf of our Global Key Partner, RED is currently looking for a Application Support Engineer to join us. Application Support Engineers (SC/DV Cleared)Engagement Type: Contract (Initial 12 Months) Project Duration: Long-term programme (3-5 years expected) Start Date: 28th September 2026 IR35 Status: Inside IR35 Clearance Required: Active SC Clearance or DV ClearanceWorking Pattern: Hybrid (2-3 days onsite per week) Positions RequiredThe client is looking for Application Support Engineers with expertise in one or more of the following areas:1. ThingWorx Application Support EngineerKey experience:PTC ThingWorx platform administration and supportIncident and problem managementUser access and permission managementEnvironment monitoring and performance optimisationIntegration troubleshooting________________________________________2. PTC Windchill Support EngineerKey experience:Windchill PLM administration and supportUser support and issue resolutionConfiguration managementData management and lifecycle processesEngineering user support within manufacturing or defence environments________________________________________3. Jira & Confluence Support EngineerKey experience:Atlassian Jira administrationConfluence administration and supportWorkflow configurationAccess managementPlugin administrationUser training and troubleshooting________________________________________4. MATLAB Support EngineerKey experience:MATLAB environment supportUser issue resolutionLicense managementTool installation and configurationSupport of engineering and simulation teams________________________________________5. X-Ray & Artifactory Support EngineerKey experience:X-Ray test management supportJFrog Artifactory administrationRepository managementCI/CD toolchain supportIntegration and troubleshooting activities________________________________________6. General Engineering Applications Support EngineerKey experience:Support of engineering software environmentsApplication administrationUser onboarding and access managementIncident/problem managementWorking within secure engineering environmentsSupporting engineering, product development and manufacturing teams________________________________________Ideal Candidate ProfileCandidates should demonstrate:Active SC or DV Clearance (strong preference for existing clearance)Experience as an Application Support Engineer, Technical Support Engineer, Systems Administrator or Platform Support EngineerExperience supporting engineering or manufacturing software applicationsExposure to defence, aerospace, engineering or highly regulated industriesStrong stakeholder management skillsAbility to work onsite within secure environmentsEligibility to work in the UK