Description

The Vaud Chamber of Commerce and Industry (CVCI) brings together 3,000 companies, representing a third of private jobs in the Canton. As a private law organization, it derives its resources from its members, the sale of services, and various activities. CVCI is particularly active in social security, legal services, economic analysis, professional networking, as well as supporting businesses, especially SMEs. In order to ensure the development and sustainability of services to member companies, CVCI is seeking: An assistant.Main missions:- Ensure all tasks related to memberships, suspensions, and resignations of members at CVCI, as well as tasks related to the prospecting of new members.- Manage external communications.- Reception backup.Task description:- Client/member management.- Management of memberships, suspensions, resignations, & management of members' correspondence and updating of criteria in the CRM/ERP.- Follow up on processes and pro-active approaches to prospecting: research prospects, process prospects met by management and the team.- Update data related to prospects and appointments in the CRM.- Management for committees: event management, taking minutes, logistical support for events.- Client reception - reception duties.- Reception backup: welcoming and informing internal and external clients, managing the telephone switchboard, parking barrier.- Management of emails, phones, and following up on inquiries.- Updating data in the CRM.Required profile for the position:- Vocational certificate in commercial employment or deemed equivalent.- 5 years of experience in a service for economic life and ability to work both in a team and independently.- Ability to manage multiple files in parallel/multitasking.- Rigor, precision, attention to detail, and a sense of proactivity, solution-oriented and client-focused.- Strong French language skills (oral and written).- Ability to handle a significant and variable workload.- Proficiency in standard office tools.- Knowledge of CRM/ERP tools such as Microsoft Dynamics and Business Central is an advantage.Interested candidates who do not precisely meet the above criteria will not be contacted: please send your complete application and salary expectations (cover letter, CV) by email to be received by April 17. jid54ed044aen jit0414aen jpiy26aen