Beschreibung
hostettler moto ag is part of the hostettler group – a family business with over 100 years of history and driven by a true passion for mobility. With eight branches in German-speaking and French-speaking Switzerland, prestigious brands such as Kawasaki, KTM, Yamaha, as well as state-of-the-art workshops and its own fashion and accessory boutiques, we offer everything that makes the heart of motorcycle enthusiasts beat faster. More than 150 employees live this passion every day, with a clear goal: not only to satisfy our customers, but to inspire them. Do you want to hold a position of responsibility, lead a team, and put your passion for technology to work in your profession every day? Then this opportunity is for you. You play a central role between customer service and the workshop. You support customer service on a daily basis, ensure the smooth running of workshop activities, and take charge of the management and development of your team.After-Sales Service Manager 100%Your tasks- You lead the workshop team consisting of two mechanics and an apprentice- You plan and coordinate workshop work orders in close cooperation with your team- You advise our customers with professionalism, by phone, by e-mail, or directly on-site- You independently manage warranty work, including warranty settlements and recall campaigns- You establish transparent and detailed quotes and ensure accurate invoicing- You receive customer and service requests- You carry out complex technical diagnostics and repairs in collaboration with your team- You are responsible for quality management, monitor ongoing service and repair work, and guarantee the smooth running of operationsYour profile- You hold a Federal Diploma of Vocational Education and Training (CFC) as a motorcycle mechanic, automobile mechanic, or an equivalent qualification- You have several years of experience in a similar function; initial management experience is an asset- You are fluent in French and ideally possess good knowledge of German- Teamwork is a given for you, and you actively contribute to an excellent team spirit- You distinguish yourself by your sense of service and your professional approach to customers- You work independently, reliably, and efficiently- You hold a valid category A driving licenseWhat we offer- A company active in a future-oriented market- Internal and external training opportunities and career development prospects- Above-average paid absence days- Extra time for family: 16 weeks of maternity leave and 3 weeks of paternity leave- Fair and market-compliant salary thanks to a system of flexible working hours and 5 weeks of vacation (from age 50: 6 weeks)- Favorable conditions on all products of the hostettler group- Varied and exciting events... and many other benefitsHave we sparked your interest? We look forward to receiving your application electronically! Applications from recruitment agencies will not be considered. jid4a2605baen jit0832aen jpiy26aen
