Description

Customer Support/Customer Service Representative for After-Sales (100%)About usThe Eldar Store is a Swiss online shop with over 2 million products in its range. The operator of the online shop is Eldar Store AG, based in Aesch, Basel-Landschaft. Our product range includes the areas of Computer & Smartphone, Multimedia & TV, Furnishing & Lighting, Office & Stationery, Home & Garden, Leisure & Sport, as well as Books & eBooks. All products are shipped from Switzerland. In addition to the huge product selection, the Eldar Store impresses with fast delivery, low prices, and excellent customer support in German, English, and French. We are now looking for a committed Customer Support/Customer Service Representative (100%) to strengthen our team.Your tasks with us in After-Sales- Processing customer email inquiries- Receiving customer inquiries- Recording customer returns and warranty cases- Collaboration with other departments and partners to resolve customer inquiriesYour profile- Commercial training or professional experience in customer service- Professional experience in dealing with customers- German: Very good (written & spoken)- English: Good (written & spoken)- French: Basic knowledge (written & spoken)Personally, you are- Very friendly and accommodating- Good at finding fair solutions and mediating- Focused and determinedYour benefits with us- Competitive salary- 5 weeks of vacation- Young, friendly, and dynamic team- Ergonomic, modern, and bright workplace- Further training opportunities- State-of-the-art infrastructure- Parking in the underground garage- Public transport stops right at the door- ALDI right at the door- Bakery right at the door- Green spaces (with park) right at the workplaceWorking hours are Mon-Fri from 08:00 to 17:30, with 1 hour break.Have we sparked your interest?Then we look forward to receiving your online application! jid7218ea7aen jit0626aen jpiy26aen