Description

Zurich is a strong brand – more than 1.4 million customers in Switzerland trust our products and services. Our success is mainly due to our 53,000 employees who, spread across 210 countries and territories, help our clients understand risks and protect themselves against them. To be as efficient as possible, we offer our employees a flexible working model and numerous opportunities for continuous training. As a Zurich employee, you benefit from many advantages and a very positive corporate culture based on acceptance, diversity, and team spirit.

Is your motto also that there is only one chance to make a good first impression?

Within our personal insurance department (LAA, supplementary LAA, sickness loss of earnings benefits), you are the first point of contact for our clients and manage accident claims from start to finish. You see this role not only as a duty to help your clients but especially as an opportunity to develop and maintain a good relationship with our clientele. At Zurich, we offer you the chance to practise an exciting profession as well as the possibility to develop new skills. Taking care of our clients and working as a team will be part of your daily routine.

You are organised, efficient, and have good experience in claims management in personal insurance? Then you are the person we are looking for!

Discover here why Zurich Switzerland is among the "Top 3" for the “Best Employer” award in Switzerland. Become a member too and apply as an Accident Claims Manager.

What you do

• You independently and client-orientedly manage accident claims files
• You apply benefit regulations according to legal and contractual provisions
• You collaborate closely with our various partners and draft decisions
• You correspond and conduct interviews with the different parties involved in the settlement of a claim (insured persons, employers, medical service, other insurers, lawyers, ...)
• You identify recourse claims against responsible third parties and other insurers

What you bring

• Completed commercial training; federal certificate in social insurance is an advantage
• Professional experience in claims file management (an advantage)
• Excellent knowledge of the Swiss social insurance system and private insurance
• Reliable, empathetic personality, excellent negotiation skills, and professional attitude towards clients
• Fluency in French, both spoken and written; good knowledge of German and any other national language is an advantage

Your contact

Senior Talent Acquisition Consultant: Manuela Trezzini (+41 44 628 32 25)

Additional information

This position is available part-time or full-time: 80 - 100%.

Location: Lausanne, Crissier

Hybrid work: up to 40%

We look forward to receiving your online application – even without a cover letter. You will have the opportunity to convince us of your motivation during a personal interview.

Who we are

Zurich is a strong brand – more than 1.4 million customers in Switzerland trust our products and services. Our success is mainly due to our 53,000 employees who, spread across 210 countries and territories, help our clients understand risks and protect themselves against them. To be as efficient as possible, we offer our employees a flexible working model and numerous opportunities for continuous training. As a Zurich employee, you benefit from many advantages and a very positive corporate culture based on acceptance, diversity, and team spirit.

At Zurich, we promote a culture based on diversity and inclusion. Our goals and values are designed to protect, inspire confidence, and help our employees reach their potential. We value and stand up for what is right and promote fairness for all, regardless of gender, disability, sexual identity, race, ethnicity, generation, beliefs, etc. Our processes respect this commitment daily, both in talent acquisition and recruitment. Be part of this culture by joining Zurich. 

Why has Zurich been successful for more than 150 years? Discover our story and join us.

Information for recruitment agencies

Zurich does not accept any unsolicited applications from recruitment agencies for this position. We ask recruitment agencies not to forward any application documents to our employees or via our online career portal. We disclaim any responsibility for unsolicited applications as well as any fees that may result. We thank you for your understanding.