Description

Technical advice / support for the internal sales department (100%), BussignyWHO ARE WE LOOKING FOR? At Ecophon, we strongly believe that good acoustics can significantly improve daily life and the well-being of individuals. Our passion and commitment to the acoustics of spaces motivate us to develop solutions for our clients in French-speaking Switzerland; we are looking for a committed person for the internal sales department, with a focus on customer acquisition. Do you enjoy interacting with people, are you eager to actively win new clients? Then you are exactly the person we need! In this role, you combine professional advice with proactive lead follow-up and support the sales team on exciting projects.TECHNICAL ADVICE / SUPPORT FOR THE INTERNAL SALES DEPARTMENT (m/f), (100%)YOUR MAIN RESPONSIBILITIES:Customer service and advice – Follow-up with existing and new clients, handling requests and client visits and product installations, managing claims...Managing offers and orders – Monitoring offers, processing orders, managing delivery timesClient acquisition and lead management – Prospecting, following up on ongoing offers, and passing leads to the sales teamCRM data management – Updating client data and commercial activities in the ERP/CRMSupport – Assistance during inter-departmental actions – Follow-up with the sales, logistics, marketing, and back-office teamsWHO KEEPS US MOVING FORWARD? You impress us with your professional and friendly demeanor. We also appreciate your technical understanding as well as your independent and structured way of working. You possess the following skills: completed commercial or technical training or equivalent; several years of experience in a sales department, ideally focused on customer acquisition; proficiency in MS Office, ERP, and CRM systems; excellent customer service and proactive approach; strong team spirit and client focus; experience in the installation of ceiling systems is an asset; as well as a good level of German and English; driving license.OUR ADVANTAGES With us, you can develop both professionally and personally in a high-performing, growth-oriented company. Our success is characterized by the high quality of our advice and products as well as a culture of openness and transparency. You benefit from a modern, appreciative environment with a spirit of camaraderie.ABOUT US Ecophon develops, produces, and markets acoustic ceilings and wall absorbers contributing to a pleasant working environment, wherever people work, learn, and communicate. As a leader in sustainable acoustic solutions, A sound effect on people is at the heart of our efforts – it is our commitment! Ecophon is a subsidiary of the French global group Saint-Gobain. The group is committed to comfortable, energy-efficient, and pleasant living buildings. In Switzerland, Saint-Gobain is present with companies such as Ecophon, Weber, Rigips, Isover, Sanitas Troesch, and we look forward to meeting you! jide54a926aen jit0206aen jpiy26aen