Description

Kundenberater E-Commerce (m/w/d)Are you passionate about e-commerce and customer service? Join our dynamic team at Web & Print Media Switzerland Sàrl as a Kundenberater E-Commerce (m/w/d). We are looking for a motivated and customer-oriented individual to help us deliver exceptional service and support to our clients in the Swiss market.ResponsibilitiesAs a Kundenberater E-Commerce (m/w/d), your tasks will include:Providing professional and friendly support to our e-commerce customers via phone, chat, and other communication channels.Assisting customers with inquiries about products, orders, and services.Resolving customer issues efficiently and ensuring a high level of satisfaction.Collaborating with internal teams to improve processes and customer experience.Identifying opportunities to upsell or cross-sell products and services.QualificationsTo succeed in this role, you should bring:Fluency in German (written and spoken); French or English is a plus.Previous experience in customer service, preferably in an e-commerce environment.Strong communication and interpersonal skills.Ability to work independently and as part of a team.Proficiency in using digital tools and e-commerce platforms.A solution-oriented mindset and a passion for helping customers.BenefitsWe offer:A dynamic and supportive work environment in a growing company.Opportunities for professional development and career growth.Flexible working hours and the possibility of remote work.Attractive compensation and benefits package.A chance to work with a motivated and innovative team.Application InformationIf you are ready to take on this exciting opportunity and contribute to our success, we would love to hear from you. Apply now and become a part of our team at Web & Print Media Switzerland Sàrl! jid826a804a jit0208a jiy26a