We are Sonic Suisse

Sonic Suisse is a vast network of regional laboratories with more than 2,500 employees spread across sites in German-speaking, French-speaking and Italian-speaking Switzerland.

We belong to the global group Sonic Healthcare, a leading provider of services in the medical diagnostics sector. We are committed to the well-being of our clients and the health of their patients by making a decisive contribution to medical care throughout Switzerland every day. High quality requirements and the continuous training of our employees ensure the safety and relevance of our analyses and test results.
Whether in the fields of laboratory medicine, administration or support functions: we offer you a meaningful working environment, with many opportunities for development, encouraging personal initiative through a corporate culture based on trust and collaboration.

Job Objective

Join our committed team and participate, in this key role, in building the future of our leading and innovative company.

Your impact in this role

You ensure the operation and lifecycle management of Sonic Suisse ERP systems, including daily operations, support, optimisations and projects.
In this capacity you are responsible for;

• Defining and implementing new requirements and processes with business users,
• Understanding business needs and processes,
• Translating and implementing business needs into IT solutions (ERP),
• Managing process changes with business users,
• Leading or participating in ERP projects, coordinating tasks with other IT teams, defining, implementing and managing interfaces with other applications or processes,
• Providing level 2/3 support to end users.

Your background and expertise

Technical skills;

• Good knowledge of the ABACUS ERP system (ABAReports / BPE is a plus),
• Understanding of financial or supply chain processes,
• General knowledge of IT infrastructure, networks, databases; an asset,
• General knowledge of application development,
• Native French or German speaker + English: ability to participate in and lead meetings, written communication (emails) and documentation (processes, guidelines, SOPs, etc.).
  
  

Personal qualities;

• Team spirit and communication: communicates with empathy, mutual respect and a diplomatic approach in all circumstances,
• Able to explain technical topics to a non-technical audience,
• Solution-oriented: demonstrates good analytical skills, lateral thinking and acts as a driver of change,
• Attention to detail: ensures accuracy of procedures and documentation,
• Organised and structured: able to manage multiple tasks simultaneously, set effective priorities and work independently, precisely and in an organised manner,
• Adaptable and resilient: able to thrive in a dynamic environment, adapt to changing priorities and tasks and remain calm under pressure,
• Collaborative and service-oriented: works effectively within cross-functional teams and actively fosters a culture of collaboration and cooperation,
• Proactive: takes initiative and anticipates upcoming tasks,
• Ethical: upholds the highest ethical standards in interactions with employees and in managing sensitive employee data. Acts as a moral compass.

A place where you can grow and make an impact

• A varied, demanding and dynamic working environment
• Great autonomy in the role surrounded by a collaborative and supportive team
• A position with diverse tasks
• Attractive conditions linked to your skills and experience
  

Do you have questions? We are here to help.

Do not hesitate to contact us, we will be happy to answer you!