Description
A solid and forward-looking employer, Vaudoise is one of the leading insurers in Switzerland. True to its cooperative nature and values, it encourages the creation of a healthy, inclusive and inspiring work environment, ideal for developing your talent.
Within the Personal Insurance Department, and to strengthen the Sickness Loss of Earnings (SLE) service, we are looking for a Group Leader Sickness Loss of Earnings between 80 and 100%, based in Lausanne. The role involves both leading a team of specialised managers and managing claims files.
The tasks awaiting you:
- Provide your support and technical advice to your colleagues on cases
- Organise and coordinate the work of your group: holding team meetings, one-to-ones, organising replacement plans, etc.
- Actively participate in the weekly meetings of the service managers and work closely with the service manager as well as the other group leaders
- Train your colleagues (10 people) and ensure the proper application of management rules
- Plan, organise and control the processing of your team’s benefit cases and actively participate in the improvement and simplification of processing procedures
- Independently and proactively handle part of the claims cases in your own client portfolio (from the opening stage and in close collaboration with medical advisers and our Care Managers)
- Maintain regular contact with partners, insured persons, employers and care providers
Your profile:
- Federal insurance diploma or equivalent qualification
- Proven experience in the field of SLE benefits
- Experienced leader, recognised for your ability to mobilise teams, create a positive working atmosphere and promote staff development, while making effective decisions in demanding environments
- Native French speaker, a very good command of Italian is an asset
- Comfortable with common IT tools (MS Office)
If you are also a committed, organised leader, proactive and demonstrate a strong customer orientation with a positive character, then you are probably the person we are looking for!
We offer you:
- A healthy working environment in a mutual company labelled "Best Employer"
- Multiple social benefits, including flexibility in work organisation and numerous employee discounts
- Team management and responsibility
- Human values focused on employee well-being
We look forward to receiving your complete application file digitally (including CV, cover letter, copies of work certificates and diplomas).
