Beschreibung

Your talent interests us! You are motivated by quality service with the largest employer in the canton, you have an interest in public service, a strong desire to learn, as well as attention to detail, versatility, and flexibility? Then join us to support the canton in its future developments! Apprentice Customer Agent MAIN MISSIONS During your 3-year apprenticeship at the call center, you will be supervised by an in-company trainer and trained by several specialists to ensure the link between the cantonal tax office and taxpayers. Through various communication channels (phone, email, web, mail, interactive voice service, etc.), you will provide answers to your interlocutors' questions and concerns in a personalized manner. During your internship, you will conduct various types of interviews over the phone depending on the assigned tasks. Work location: Lausanne - Call center - General Directorate of the Cantonal Tax Office Start date: August or to be agreed upon The apprenticeship with the Canton of Vaud: It's a dream job! YOUR benefits with Vaud guarantee you quality training that will open doors for your future career, but also: A real mission: the Canton of Vaud has nearly 500 apprentices who work with us daily to ensure the quality of services provided. Fair recruitment: we offer various types of apprenticeships (CFC, AFP, PAI, etc.) to ensure they are open to all young people from any educational background. Encouragement for mobility: thanks to a mobility program that allows you to improve your skills by spending part of your apprenticeship in another region, in Switzerland or abroad! And many other advantages, such as days off for revisions, or a bonus for the successful completion of your apprenticeship. WE LOOK FORWARD TO RECEIVING YOUR APPLICATION! Please send us the following documents electronically: - CV - Cover letter - School certificates from the last 2 years and/or work references jide3a2dc4aen jit0206aen jpiy26aen